Har du spørsmål eller trenger hjelp?
Ta en titt på våre ofte stilte spørsmål for å finne raskt svar, eller bruk vårt kontaktskjema for å sende oss din henvendelse direkte. Vi streber etter å gi deg en rask tilbakemelding og besvarer alle henvendelser innen 1–2 dager. Vi ser frem til å hjelpe deg!
If you want a treatment that's longer than the minutes available on your gift card, you can easily pay the difference. Simply redeem the code and pay the remaining amount.
You can divide the minutes on your gift card across multiple treatments. Remember to keep the gift card code safe and use it repeatedly until the balance is depleted, or redeem all the minutes to your profile.
If you received the gift card digitally, you will find the expiration date in the email you received. For physical gift cards, the buyer must fill in the details manually.
The gift card is valid for 12 months after the date of purchase.
If you are unsure about the expiration date on your gift card, you are always welcome to ask us. Please include the gift card code or the email address from which the gift card was ordered.
There are several diseases and conditions that may prevent you from receiving treatment with us.
We do not treat children under 16 years of age. For pregnant women, we only provide treatment during weeks 13-36 of pregnancy.
Read about all the contraindications here.
We are sorry that you are considering ending your membership.
To end your membership, you can easily do so via your member profile. Just click on the symbol in the right corner of your membership information (at the top of your profile).
So glad you're considering signing up for Squeeze+!
With Squeeze+, you always get the best price on massages, exclusive offers, and the opportunity to participate in our referral program. You will receive monthly massage minutes, ranging from 25 to 100 minutes, which you can combine and apply to one or more treatments.
You can read about our subscription and processing terms here.
You redeem your gift card when booking treatment digitally. On the payment page, you'll have the option to add the gift card code.
If you want a longer treatment than what is stated on the gift card, you can pay the additional fee. You can also choose to split the minutes from the gift card and use them for multiple treatments.
For those who are pregnant, we only provide treatments during weeks 13-36 of pregnancy. We offer a specialized 50-minute treatment specifically designed for pregnant women. This is the only treatment option available during your pregnancy. You can find this service in our booking system as "Pregnant week 13-36."
If you have a high-risk pregnancy or experience any pregnancy-related complications, we cannot provide treatment regardless of your gestational stage. We encourage you to consult with your doctor to ensure that massage is a safe treatment option for you.
Read more about treatment and book here
You can pause your subscription for up to three months. The subscription will automatically be restored after the break period is over.
To pause your subscription, you can easily do so via your profile. Simply click on the symbol in the top-right corner of your profile.
Would you like to suspend your subscription for an extended period of time due to long-term illness or pregnancy? Contact us and we will help you.
On the confirmation message you receive, you can follow a link to cancel the treatment up to 12 hours before it starts. As a subscription to Squeeze0, you can also cancel the class via your member profile.
When you cancel the class, you will automatically be refunded.
- As a subscription, your massage minutes will be refunded to your profile immediately.
- Guests will be refunded within 3-5 business days.
- If you booked with a gift card, the gift card code will be reactivated as long as the expiration date is valid.
By creating a subscription, you get more affordable treatments, the opportunity to refer friends, and receive massages, among other benefits.
Yes, it is important that it says "2 available" or more for the time you want to book treatment. As of today, you must book one hour first, and then you can book the other.
All our treatments are suitable for one person as we only have one massage bed per treatment room. Unfortunately, we do not offer couples massages. Thanks for your understanding!